Privacy Policy

At DR. GREEN, we approach your personal data with the same clinical precision and stringent security protocols as our botanical genome tracking. This Privacy Policy outlines our data architecture, explaining how we collect, process, and encrypt your information across our digital interfaces and physical retail network.

1. Data Acquisition Protocols

We only collect the telemetry necessary to provide you with seamless service and verifiable product authentication. This includes:

• Identity Data: First name, last name, and date of birth (for strict age-gating compliance).
• Contact Data: Encrypted email addresses, billing addresses, delivery telemetry, and contact numbers.
• Hardware Telemetry: Anonymized data regarding device authentication, batch queries, and interaction with our Traceability ledgers.
• Financial Data: Processed securely via our tier-1 payment gateways. DR. GREEN does not store your direct credit card cryptography.

2. Genome-Level Traceability Data

When you query a DR-G serial number or batch code to verify the botanical origin of your product, that query is logged to our internal servers. This process is fully anonymized and is used solely to prevent counterfeit hardware and ensure supply chain integrity.

3. Information Utilization

We deploy your data exclusively for the following protocols:

• To execute and fulfill your botanical and hardware orders securely.
• To verify your identity and ensure absolute compliance with South African regulatory age limits.
• To transmit critical laboratory updates, product recalls, or firmware enhancements for your hardware.
• To optimize our digital interfaces using anonymized analytical models.

4. Third-Party Transmission

Your data is strictly confidential. We do not sell, lease, or transmit your personal cryptography to unauthorized third parties. Data is only shared with verified partners integral to our operation:

• ISO-certified logistics and courier partners executing secure deliveries.
• Tier-1 financial institutions processing secure transactions.
• Legal or regulatory authorities, strictly when compelled by South African law.

5. Cryptographic Security

We utilize military-grade encryption protocols (AES-256) across our entire digital infrastructure. All data transmitted between your browser and our servers is secured via TLS 1.3 to prevent interception or tampering.

6. Your Access Rights

Under the Protection of Personal Information Act (POPIA), you retain complete control over your data footprint. You may request access to, correction of, or the complete deletion of your records from our servers at any time.

To initiate a data protocol request, please utilize our Direct Interface or transmit an email to info@drgreenwholesale.co.za.